Adopt a Holocaust Survivor - Questions and Answers
How are funds used to support my Adoptee?
How Much of my Sponsorship reaches my Adoptee?
What if I need to cancel my subscription?
You can remove authority for C4I to take monthly payments by removing your card from the Donor Portal. Under your name, Select My Account, go to manage payment options and delete the card. We would be grateful if you would inform us via email that you wish to discontinue your sponsorship as this will enable us to do an orderly transition of your adoptee to another sponsor.
Is my Card details safe and secure?
Although you will enter your card details into our Donor portal, they are used to create a payment token specific to C4I and specific to your account. Once the token is created, the Card details are discarded and are NOT stored in our system.
Am I able to communicate with my Adoptee?
You are not able to communicate with your adoptee. For both security and logistical reasons, the team on the ground in the Ukraine can only provide general information on your adoptee in the form of biography available in the Donor Portal.
Am I able to sponsor more than one Holocaust Survivor?
Yes, you can sponsor as many as you would like, however, each Adoptee must be registered separately. Please contact C4I Australia if your would like to sponsor more than five (5).